Exchange and Refund

 

PLEASE PAY ATTENTION TO SIGNIFICANT REQUIREMENTS:

  • Items must be unused and have all tags attached.
  • Exchange will be accepted up to 48 hour of delivery following the delivery of your order. To qualify for a exchange, your item must be in an identical state to when you received it—unworn or unused, with tags attached, and in its original packaging complete with the label and tag.
  • The packaging must include the original invoice, packaging materials, and tags.
  • The product should be free of scratches or deformities.
  • In cases of damaged, incorrect, or missing products received by the customer then unboxing video is mandatory.
  • Exchange items received will be checked by the quality assurance team. Failing to meet any expectations, the product will be not accepted as well as will be returned back to you at your expense. No amount will be reimbursed in this case.
  • You can exchange your purchase for a product of equal or greater value.
  • In the event that a product is out of stock and cannot be replaced, it can be substituted with a gift card exclusively.
  • All our products come in standard sizes, which are specified in the product descriptions and FAQ sections on our website.


RETURN CHARGES:

  • A flat fee of ₹150 will be deducted for reverse pickup and return processing.

  • For heavier items like jeans the charge may range between ₹250–₹350 depending on courier rates.

 

 

PROCEDURE FOR RETURNING AND EXCHANGING ORDER:

To ensure our cherished customers have a hassle-free exchange experience, we've outlined the steps and guidelines below for exchanging products purchased from our website:

  •  As mentioned above, you can raise the exchange request on mail once the order has been delivered.
    You will be required to ship the product via India post/any other local courier to the following address. Please include a slip with the new size which you want and you order id mentioned in it.
  • Makers India :-16, Budhwariya, Ujjain, Madhya Pradesh (456006)                                                                 Phone : +91 9907844442
  • Once the tshirt/product reaches us, we will verify the claim and send a new piece to you.
  • After the exchange process is initiated, it will take 7-8 days for your order to reach our warehouse. Following that, an exchange or gift card will be issued within the next 24 hours, as per your request.